Hybrid and remote work started out as a survival strategy during the pandemic, but as many organizations continue to embrace these models, leaders are facing new challenges around culture, governance, and keeping employees engaged. While some organizations have pivoted back to a fully in-person strategy, there are certain key advantages to keeping the hybrid model as a fixed system. In his article shared by Employee Benefit News, Sentinel Group's CEO Sam Mitchell argues that “leaders who use virtual options to their advantage will find themselves well equipped to manage the diverse and dynamic demands of a modern workforce.”
At the heart of hybrid success is trust. Sam emphasizes that “without trust, a hybrid workforce will struggle to succeed,” and that leaders need to focus on results rather than simply tracking who’s in the office. By trusting employees to manage their own schedules, managers can foster engagement, innovation, and a sense of ownership over their work.
Leaders also need to trust themselves and their ability to adapt. As Sam points out, “What got us here, may not get us there,” highlighting the importance of using digital tools – like video conferencing and project management software – to stay connected and maintain strong relationships, no matter where team members are working. Connecting with remote employees must remain a priority.
At the end of the day, hybrid work has reinforced the need for a people-first approach. Today’s leaders succeed by being flexible, results-focused, and empathetic – turning challenges into opportunities for growth. Mitchell writes that prioritizing mental health, empathy, and inclusion has strengthened organizational culture, helping leaders build “a highly motivated and productive workforce, well-equipped to face the dynamic challenges of their industry.”
"By demonstrating empathy and understanding, leaders can help cultivate a positive and collaborative work environment built on strong relationships with their people."
Interested in learning more? Read the full Employee Benefit News article here.
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