Most people only have one benefits plan to worry about. As a Benefits Broker, you have many. Each of your clients requires your complete attention – and in partnering with Sentinel, you have ours.
At Sentinel, we’re not just here to provide a service; we’re here to deliver value for you and your clients. Our passion for education, commitment to exceptional service, and focus on making things easy set us apart.
3 Reasons Brokers Love Working With Us
- Client Retention: Our clients stay with us for an average of 9 years, minimizing the churn and effort involved in changing vendors.
- Dedicated Liaison: You’ll have a dedicated person at Sentinel to serve as your consistent point of contact to ensure everything runs smoothly.
- Reliability You Can Count On: Our promise is simple: we’ll do our job so well that you won’t have to think about it. That means no unexpected RFP cycles and no headaches.
How We Make It Easy for Your Clients’ Employees
We know that employee satisfaction is critical. Here’s how we ensure their experience is smooth and stress-free:
Employees receive a benefits card with a 98% auto-substantiation rate, reducing the need for manual claims and preventing frustration.
Online portal and mobile app for easy access .
Our Service Center is available via call, text, or email, with an average response time of 40 seconds (93-94% of issues are resolved on the first call, and if not, the account manager steps in to resolve them promptly)
We simplify complex programs like FSAs, HSAs, and HRAs to ensure employees understand their benefits and take full advantage of them. While the industry average enrollment in these programs is around 20%, we work with you and your clients to exceed that benchmark based on your clients’ unique needs.
"Every interaction we have with Sentinel is a positive one. They bring excellence and integrity to their day-to-day service, and they always do the right thing for us."
Service Offerings to Make Your Job Easier:
- Health Savings Accounts (HSAs)
- Flexible Spending Accounts (FSAs)
- Health Reimbursement Accounts (HRAs)
- Transportation Reimbursement Accounts
- Tuition Reimbursement
- COBRA/HIPAA Administration
Your Health & Welfare Team
Our Health & Welfare team can help you design and implement high performing reimbursement accounts that meet the needs of both your clients and their employees.
Scott Riordan
Head of Wealth & Welfare
Cat Torres
Senior Sales Consultant, Health & Welfare
Bryan Gordon
Health & Welfare Sales Consultant
Trevor Jensen
Health & Welfare Sales Consultant
Take the Next Step
Contact our Broker Channel Consulting Team to see just how Sentinel can help you, your clients and their people.
