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12/23/2025

Cyber Fraud Concerns Drive New Focus on Participant Education

Cybersecurity threats facing retirement plan participants are becoming more sophisticated, ranging from basic phishing emails to AI-driven impersonation scams. With fraud on the rise – especially among older participants – education and awareness are now a critical part of protecting retirement assets.

In a recent PLANSPONSOR article, Julie Doran Stewart emphasizes that cybersecurity messaging is most effective when it comes from multiple sources participants recognize and trust. “Messaging from recordkeepers is important, but having that internal person participants actually know and trust is more critical,” she says, noting that communication works best as a “one-two punch” between recordkeepers and Plan Sponsors.

Stewart also stresses that staying disengaged from retirement accounts can increase risk, not reduce it. “There’s sometimes a misperception from participants that if [they] never log in, [they’re] somehow safer,” she explains, adding that cybersecurity “is not a one-and-done deal” and should be reinforced through ongoing communication and regular due diligence.

Interested in learning more? Read the full PLANSPONSOR article here.

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