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Doug Walker Discusses Virtual Communication in New Article

Sentinel's Doug Walker, VP and Director of Infrastructure Services, was featured in a recent article discussing the partnership of Genesys and Zoom Video Communications. In the article, he discusses the mertis of the partnership and the benefits it offers Sentinel employees, particularly in the Service Center. "We believe this will help us solve customer issues faster and on the first contact," he stated.

Read the full article here.

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